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Routines: put the agent on a schedule

Describe a job in plain language, pick a cadence, and get the result in Slack or your inbox.

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Written by Robin Choy

A routine is the chat agent running without you: a named instruction in plain language, on a schedule, with the result delivered to Slack or email. Anything you would ask in chat every week can become a routine.

The Routines page with active and paused routines

Creating one

  1. Go to Operations > Routines and click Create routine.

  2. Name it and write the instructions the way you would brief a person, and pick the schedule and delivery on the same form: "Every Monday, summarize last week's Meta performance, call out the 3 best and worst ads, and flag anything anomalous." You can reference your skills.

  3. Pick the schedule: daily, weekdays, weekly, twice monthly, every 6 hours, or a custom cron, with the timezone you want. The form shows the next run time so there are no surprises.

  4. Choose where results go: a Slack channel, email recipients, or both.

Good starter routines

  • Monday 9am: weekly performance summary to the team channel.

  • Daily: anomaly watch that only posts when something moved abnormally.

  • Friday: competitor sweep listing new ads your tracked companies launched this week.

Worth knowing

  • Each routine keeps a run history you can inspect, and can be edited or paused any time.

  • Routines you create from chat start disabled; activate them on the Routines page when you are happy with the setup.

  • Email delivery comes from [email protected]; manage recipients under Settings > Notifications.

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