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Billing, trial and subscription

How the 7-day trial works, what you pay per client, and how to manage everything in one place.

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Written by Robin Choy

Billing lives under your agency's Settings > Billing: subscription status, price per client, payment method, promo codes, billing email and invoices, plus checkout and a customer portal powered by Stripe.

The free trial

  • 7 days, no credit card required, with one client.

  • The sidebar shows days remaining. When the trial ends without a subscription, your workspace locks (nothing is deleted) until you subscribe.

  • The trial is once per agency.

The subscription

  • One plan, priced per active client (brand), with unlimited users and unlimited usage inside each client. Current prices are on adside.ai/pricing, including the annual discount and volume pricing for 25+ brands.

  • Add or remove clients any time; the subscription quantity follows and prorates to the day.

  • If you ever have more clients than subscription seats, the oldest clients stay accessible and the newest show a lock until you add a slot.

Common questions

  • Card failed? There is a grace period while Stripe retries; update the card in Billing and everything continues.

  • Cancel? Any time, from the customer portal in Billing. Your data stays; you can resubscribe later (straight to paid, since the trial does not repeat).

  • Invoices? All listed in Billing, and sent to the billing email you set.

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